You may also send an e-mail message to support@wygant.com.
If applicable, please have the modem number and IP address available when you call, or include them in the e-mail message.
If the Wygant system is inoperable and under warranty, emergency support is available after 5 p.m. by
calling the support number noted above. If the system is operable but experiencing problems,
leave a message for Wygant technical support, and your call will be returned the next business day.
Primary Contact
support@wygant.com 503-242-9700
Installation Report
If you have just installed a Wygant Encore system, please complete the
Installation Report
and submit it to Wygant This report provides important information to our technical
support staff and allows us to serve you better.
VISION Voicemail
Wygant VISION voice-mail. Check this link,
VISION for information and instructions on changing the clock.
Feedback to Mark Harris
markh@wygant.com
503-242-9725
| Online Documentation and Compact Disk (CD) Materials Request
- LINKS - |
| Products |
Online |
CD |
| CenterPlus User Guide
v1.0, 1.1 & 2.04 |
Available |
Available |
| Encore AutoVerification Details |
Available |
Available |
| Encore Command API Development Kit |
Available |
Available |
| Encore Defender Trunked Radio |
Available |
Available |
Encore Installer, Administrator, and User Guides v2.0, 2.1, 2.2 & 2.2.1
| Available |
Available |
| Encore Sales Documents |
Available |
Available |
| Encore Web Explorer Installer, Administrator, and User Guides v2.0 & 2.3 |
Available |
Available |
| Installation Report |
Available |
- |
| Portfolio Administrator and User Guides
v1.5 & 2.2.1.A |
Available |
Available |
| SmartAnswer Administrator and User Guides |
Available |
Available |
| Vision Administrator and User Guides |
Available |
Available |
| WygIVR User Guide (now includes Audition)
v1.43 |
Available |
Available |
|
| Switch Integration Guides |
Online |
CD |
| Encore Integration Options (summary document) |
Available |
Available |
| APCO Project 25 and Motorola Type II |
Available |
Available |
| Aspect CMI |
Available |
Available |
| Avaya Definity using CVLAN |
Available |
Available |
| Avaya Definity using TSAPI |
Available |
Available |
| CML Technologies, Inc. Rescue Star |
Available |
Available |
| Comdial wideopen.office® |
Available |
Available |
| Concerto |
Available |
Available |
| ECI (Tadiran) Coral I, II, III, SL, IPX using CLA |
Available |
Available |
| ECI (Tadiran) Coral I, II, III, SL using APDL |
Available |
Available |
| Inter-Tel Axxess and 5000 with System OAI |
Available |
Available |
| Iwatsu Adix |
Available |
Available |
| Mitel ACD Real-Time Data Stream for SX-200, 2000, 3300 |
Available |
Available |
| Mitel MiTAI |
Available |
Available |
| NEC InfoLink |
Available |
Available |
| NEC OAI for NEAX 2000, 2400, SV7000, and Zeacom QMaster |
Available |
Available |
| Nortel Meridian Link |
Available |
Available |
| Nortel Symposium Call Center Server RTD |
Available |
Available |
| SMDR |
Available |
Available |
| Zetron RDS |
Available |
Available |
|