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Complete line of Encore Call Recording and Agent Monitoring Solutions:

Encore - Monitor, record, review, and archive telephone conversations and multimedia contacts.

	AuditionLive Monitor live calls from anywhere using a telephone or an Internet browser.
	AutoVerification Automatic, fully-compliant verification of telephone and other transactions.
	Beeper Board Generate beep tones for recording notification.
	Screen Recorder Captures the agents' desktop activity with synchronized audio/screen playback.
	Soloist Monitor, record, review, and archive telephone conversations in remote or distributed offices.
	Web-based Playback Tools Monitor, transcribe, and validate recorded communications from anywhere in the world via Internet access.

CenterPlus - Evaluate and coach agents and analyze processes to improve your agents' productivity.


Portfolio - Analytics, reports, and interactive coaching tools for contact centers.

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