| Online Documentation |
| Product |
Version |
Documentation Links |
| CenterPlus™ |
2.04 |
User's Guide |
| 1.1 |
User's Guide |
| 1.0 |
User's Guide |
| Encore AutoVerification™ Details |
All |
Encore AutoVerification™ Details |
|
Encore Command API Dev. |
|
Info page -
About ECAPI, Encore's Control Interface |
| Encore Command API Development Kit (4 files Zipped) |
2.0 |
Encore Command API Application Note
Encore Command API Specification
Encore Database Specification
Encore Host Simulator (simeh.exe) |
Encore Defender™
Trunked Radio |
All |
Trunked Radio Demultiplexing |
|
Encore™ |
| 2.2.1 |
Administrator's Guide
Installer's Guide
User's Guide |
| 2.2 |
Administrator's Guide
Installer's Guide
User's Guide |
| 2.1 |
Administrator's Guide
Installer's Guide
User's Guide |
| 2.0 |
Administrator's Guide
Installer's Guide
Reviewer's Guide |
1.84
2nd ed. |
Administrator's Guide
Installer's Guide
Reviewer's Guide |
| All |
Encore™ Sales Documents
Encore™ archiving tips and CD/DVD verification |
| Encore™ Web Explorer |
2.3 |
Administrator's Guide
Installer's Guide
User's Guide |
| 2.0 |
Administrator's Guide
Installer's Guide |
| Portfolio™ |
2.2.1.A |
Administrator's Guide
User's Guide |
| 1.5 |
Installer/Administrator's Guide |
| SmartAnswer™ |
All |
SmartAnswer™ User and Administrator's Documents |
| Vision™ |
All |
Vision™ User and Administrator's Documents
Set Vision's Clock (adjust for daylight savings time) |
| WygIVR™ (includes Audition) |
1.43 |
User's Guide |
|
| Switch Integration Guides |
|
Encore Integration Options (summary document) |
| APCO Project 25 and Motorola Type II |
|
Aspect CMI |
|
Avaya Definity using CVLAN |
|
Avaya Definity using TSAPI |
|
CML Technologies, Inc. Rescue Star |
|
Comdial wideopen.office® |
|
Concerto |
| ECI (Tadiran) Coral I, II, III, SL, IPX using CLA |
| ECI (Tadiran) Coral I, II, III, SL using APDL |
| Inter-Tel Axxess and 5000 with System OAI |
|
Iwatsu Adix |
| Mitel ACD Real-Time Data Stream for SX-200, 2000, 3300 |
|
Mitel MiTAI |
|
NEC InfoLink |
| NEC OAI for NEAX 2000, 2400, SV7000, and Zeacom QMaster |
|
Nortel Meridian Link |
|
Nortel Symposium Call Center Server RTD |
|
SMDR |
|
Zetron RDS |
